Elk River Municipal Utilities (ERMU) is proud to be a third time recipient of the American Public Power Association's prestigious Reliable Public Power Provider (RP3) designation. We are one of only 220 public power utilities, out of 2,000 nationwide, to receive this recognition for providing consumers with the highest degree of reliable and safe electric service. The RP3 designation recognizes public power utilities that demonstrate proficiency in four key disciplines: reliability, safety, workforce development, and system improvement. Criteria within each category are based on sound business practices and represent a utility-wide commitment to safe and reliable delivery of electricity.
Consistently ERMU has achieved a top-notch reliability score. In 2017, ERMU maintained a 99.99% Average Service Availability Index (ASAI). What that means is that 99.99% of the time, ERMU customers had power. That's impressive in comparison to other utilities. And over time, ERMU has fewer and fewer outages while experiencing rapid customer growth and addition of electric service territory.
ERMU’s General Manager, Troy Adams, is especially proud of the team. “It is an honor for Elk River Municipal Utilities to be one of the few utilities in the nation to receive American Public Power Association’s Reliable Public Power Provider RP3 recognition,” he said. “The RP3 designation embodies the fundamentals that make up public power and what Elk River Municipal Utilities continually works towards; our vision and commitment to provide excellent utility service for our customers.”